Help Center

 

ORDER INFORMATION
How to order a sex doll?
1. Browse our extensive line of dolls and select your match.   2. Review the description, then select the custom options that are available to make the doll even more amazing.   3. Click the ‘Add to Cart' button after you have added your...
Are there freebies?
If you buy a sex doll from Sexdollsshow, we'll give you some free gifts. You can get instructions, a wig, a comb, a vaginal douche, and we even have a soft blanket for your doll.
Can sex dolls go through customs?
Can go through customs and adult dolls are legal in every western country. And all the sex dolls sold by Sexdollsshow are genuine, please buy with confidence.
About the ordering process?
What is the ordering process? 1. Choose and customize your sex dollFeel free to ask us any questions here. 2. Payment ProcessWe offer the following payment options for your doll: PaypalPayPal Express Visa and MastercardLayaway/Multi-Card Payment (...
Do you offer the price match?
Sexdollshow has some of the best deals anywhere. Here's our promise: if you buy on Sexdollshow and then within 48 hours find the exact same doll for a better price from elsewhere, please contact us here (also via customer support) and tell customer service...
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PAYMENT INFORMATION
How can I pay?
Sexdollsshow offers two payment options for your security: PayPal or Credit cards.
Can I use a promo & coupon code?
Yes, you can! Whenever we run promotional offerings, you may apply this advertising code to your order by typing it in or copying and pasting it into the coupon code box and then clicking the ‘Apply coupon’ button to revise your cart total.
Are my online payments secure?
Your privacy and payment security are very important to us! We use the SSL protocol to encrypt all information. You can see the green padlock to the far left on the URL bar followed by ‘https://’ rather than just ‘http://’ which is non-encrypted. Our...
Can I change or cancel my order?
yes. If you would like to cancel your order, please send your request to our email [email protected] after placing your order. Depending on when you notify us of this request, the following cancellation and restocking rates apply: Within 4 hours...
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SHIPPING INFORMATION
What shipping company do you use?
Our shipping partners are UPS, FedEx, TNT, and DHL. We use them to speed up shipping and guarantee a safe delivery.
Which country are you based in and where do you ship from?
We have offices in China. All orders are shipped from China where all the sex doll brands are based, US and EU orders are shipped directly from the manufacturers.
What does the shipping cost?
Sexdollsshow offers free shipping worldwide! But in some countries, as duties and taxes are regulated by customs, import duties may apply upon delivery. Under normal circumstances, you need to pay 100-200 US dollars, and the import tax is the responsibility...
How to track my order?
Once your doll ships, we will email you a tracking number. Track your order as follows: International Express - FedEx: https://www.fedex.com International Express - UPS: https://www.ups.com International Express - DHL: https://www.dhl.com Please...
How long will it take to get my doll?
After payment, we will start producing your doll within 24 hours. Your doll should ship within 7-14 days, usually 7-12 business days. Most dolls arrive 2-3 weeks after you place your order. If your doll is custom made it may take up to a month to produce...
Who pays for customs fees?
Duties and taxes are subject to customs control and may vary according to the laws of the countries to which we ship. Under normal circumstances, it needs to pay 100-200 US dollars, and the buyer is responsible for import taxes.
How the doll is packed?
discreet packaging The doll will be packed in a normal carton. There will be no information labels and no one will know what is inside, which fully protects your privacy. (Note: Customs officers may open your doll box to check and determine import duties...
Which countries do you ship to?
Due to the illegality of sex toys in some countries and strict customs clearance, we do not ship to the following destinations: Islamic countries, Pakistan, UAE, and Saudi Arabia. In addition, Indonesia, India, Africa, Thailand, Malaysia, Mexico, and...
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SEX DOLL INFORMATION
Can I get a return if I'm not satisfied with the doll?
When you receive your doll, check her out as soon as possible - from head to toe. If you find any defect in your doll, please contact us within 24 hours, if the doll is not used, we will repair or replace the doll according to the degree of defect. ...
What is the difference between TPE and Silicone?
TPE advantages >Inexpensive(Usually relatively cheaper than Silicone). >Very realistic. >Easy to repair. >Softer to the touch. >More flexible, can achieve any sex position for you. >Good conductor of heat, which is great ...
How long do sex dolls last?
No matter how expensive sex dolls are, they also need careful care. TPE and silicone sex dolls can last for years if you use and care for them the right way. So you should learn how to take care of your sex doll, cleaning and maintenance is the key to...
How to store sex dolls?
>Please avoid direct sunlight and keep your doll in a cool or dark place. >Do not expose the doll to extreme temperatures. >When not in use, keep him/her in a bed or box, or hang it in a closet if he/she has a hook for the neckline. Try to...
How to clean sex doll?
Cleaning tools that may be needed   >Antibacterial soap >Water >Talc (Baby Powder) >Light sponge >Soft towel >Non-abrasive drying cloth >Premium Renewal Powder NOTE: Each doll comes with a small cleaning kit including...
How often do dolls need to be cleaned?
  >Cleaning before first use removes factory residue. >To avoid bacterial buildup, it is recommended to clean the doll after each use, paying special attention to important parts such as the mouth, anus, and vagina. >Please clean at ...
How to care for doll wigs?
Wig Care If possible, doll wigs should be removed for cleaning. Shampoo and conditioner can be used. Do not use a hairdryer, it is recommended to let the wig dry naturally. Do not use hair products to characterize hair, they may cause damage to the...
How to care for doll skin?
Skin Care Sex dolls get dirty easily, and dark and low-quality clothing can easily stain him/her. It is recommended to wear light-colored clothing for your doll and stay away from colored leather, paint, and other similar items. If you find your doll...
How to customize my sex doll?
We allow custom options. You can select the doll you like, then scroll down the page and in most dolls, you will see the customization options. If you cannot find the option you are looking for on our website or any others question contact our team by...
What is the difference between the removable vagina and the built-in/fixed vagina?
The fixed vagina is built into the doll, just like a real woman. A detachable vagina is a sleeve or meat lamp style tube that you insert and remove from the doll. The tube is held in place by the doll's labia. Which is better? Most of our clients prefer...
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ABOUT US
Is Sexdollsshow store legit?
Yes, the Sexdollsshow store is legal. We are an authorized retailer of the most popular and high-quality sex dolls, partnering with many famous brand sex doll manufacturers such as WM, JX, Starpery, and more. In addition to providing the best customer...
Why Choose Sexdollsshow?
Sexdollsshow - Official Authorized Supplier   We are an authorized retailer of the most popular and high-quality sex dolls, partnering with many famous brand sex doll manufacturers such as WM, JX, Starpery, and more. In addition to providing the...
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NEW TO SEX DOLL
Who did invent the sex dolls? – the history of sex dolls
Sex has always been the craziest pursuit of mankind. The emergence and popularity of sex dolls is a manifestation of the rapid development of the sexual revolution. Today, we will trace the history of sex dolls to help you learn more about sex dolls. &...
Why do we need a sex doll?
A sex doll is a highly authentic sex toy, and its main function is for sex. In the past, inflatable dolls have been mentioned in many movies and reports. With the revolution of technology, the current realistic dolls (usually made of silicone or...
Are sex dolls legal in your country?
Many new customers wonder if sex dolls are legal in their countries. Generally, it is legal to purchase and use a sex doll in most countries but there are a few complications that you have to be aware of. If you’re going to buy a sex doll and are concerned...
What is the TPE aex doll?
What is TPE? TPE sometimes is referred to as thermoplastic rubbers. It is a class of copolymers or a physical mix of polymers (usually a plastic and a rubber) that consist of materials with both thermoplastic and elastomeric properties. TPE finds a ...
What is the Silicone sex doll?
What is Silicone? Silicone, also called polysiloxane, is a mixture of silicon polymer with carbon, hydrogen, and oxygen. Due to its chemical inertness, resistance to water and oxidation, and stability at both high and low temperatures, Silicone has ...
TPE vs Silicone sex dolls – which is better for you?
For most sex doll players, one of the hardest decisions before ordering a realistic sex doll is to consider the material of the sex doll, especially for new buyers. So we relay some accurate analyses and comparisons between TEP and Silicone sex dolls...
How much does a realistic sex doll cost?
Realistic sex dolls become more and more popular. High-end sex dolls not only look real but also feel real. Of course, more realism, and more details are needed, which means a higher price. The average price of these realistic sex dolls ranges from $...
Sex doll breast options – Solid, Hollow, or Gel?
Are you a boob guy? If yes, Sex Doll Breast is a must option that you are encouraged to think about it for a bit. In this article, we will give you more information about sex doll breast options. Hope this will help you make an informed decision on which...
What is the difference between standard skeleton and an upgraded (EVO) skeleton?
In the process of purchasing sex dolls, some new doll players may be confused about the choice of standard EVO skeletons and EVO skeletons. So what’s the difference between the standard skeletons and EVO skeletons? In this blog, we will give you a detailed...
What is the difference between built-in and removable vaginas?
There are two main types of the orifice for dolls, removable (insert) and fixed (built-in). With removable vaginas, you can pull out a sleeve, like a thin fleshlight, after using it. Then you only have to flush this out with warm water and soap, then...
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POINTS INFORMATION
What is store credit?
You can use multiple purchases with it until the total credit specified is exhausted or until the coupon expires. You can even buy products worth more than the remaining credit and just pay the difference at checkout.
How to earn points for referrals?
Everyone has a unique referral link that’s easy to share with friends & family. Simply send it out via email, or social media - whichever you prefer! Once your friend completes the purchase, you’ll receive a $50 credit to your store account.
How do I check my referral and points status?
You can view your successful referrals from the Account Area - “Referrals” tab. You can view your store credits from the Account Area - "Coupons" tab.
When will I receive my points?
Referral points will be added to your account as soon as your friend/family member completes the purchase. If your account is not receiving points, please contact us and we will help resolve the issue.  
I was recommended by a friend/family member. How can I make sure they get credit?
When you sign up for Sexdollsshow Doll and complete your purchase, please use your friend or family member's unique referral link. They will automatically be listed as your referrer and receive credit.
I received a $50 discount coupon. How can I use it?
Please remember to use the discount coupon on the shopping cart page. (Note: The coupon will expire after 4 weeks, please use it for a limited time)
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